The epidemiological situation due to COVID-19 has accelerated the transition from working in offices towards work-from-anywhere. Some employers have been reluctant to let employees work from home earlier because of less control over them, but there seems to be solid research data showing that this can also be a valid and successful working method.

The formation of this semi-new line-up requires eagerness and the right tools to adapt to the current situation which highly affects all employers and employees.

Using video conferencing solutions like Cisco WebEx or Zoom together with IM applications such as Cisco Jabber or Microsoft Teams, employees can perform their tasks seamlessly from anywhere.

MRA

Mobile remote access, as a natively supported recording method allows devices to be recorded independently of their location or their network. This solution has been around quite some time now especially for businesses where the sales representatives work while on the road.

This technology helped companies to keep up and enhance business competitiveness. The effectiveness and uniformity of the internal and external communication of this solution optimizes the customer relationship resulting in increased customer satisfaction and better customer experience. The initial investment during deployment, expansion or upgrade is followed by substantial ROI even in the short or medium term.

Distance Learning

The use of the aforementioned tools are not new to the corporate world, solutions as such are already implemented into many areas of business. What is more of an accentuated issue recently is how video conferencing and recording solutions can be utilized in education and for universities.

Education is the obvious key to the advancement of our world. Providing opportunities for teaching and learning is essential even during times of social distancing. With the support of the recently introduced technologies that are becoming widespread in the business world, now educational organizations and universities also have the means to answer the challenges of this new era. It really comes down to choosing the right solutions for their special, education related needs.

The Importance of Recording

With more people working from their homes and while travelling it is crucial for organizations where it is necessary to preserve and playback the content of meetings, video conferences and distance learning lessons to invest in a recording solution that can capture their audio and video content just like they were in the office.

Recording internal and customer-facing communication on all channels is not only a must for companies with compliance liabilities but provides an opportunity for universities and other educational institutes to support their students with a portal where previous online lectures can be viewed and downloaded for future reference

The Old Dominion University’s spring semester of 2020 is a great example of how well the CARIN Recording System fits into the framework of recording online education. The use of the CARIN365 system allows for flexibility beyond the default record capabilities of web conferencing services. This flexibility enables recording of just video and audio, or presentation content and video, or a mix of all these.

One of the favored variations of class recordings allows for a 1/4-screen view of the instructor and a 3/4-screen view of the presentation content. ODU research that has been carried out using CARIN indicates that social presence in online and virtual classes are enhanced when the students can see both the instructor and the instructor’s content at the same time. The storage (or transcoding) quality can be also flexibly customized depending on the expected user experience.

It is critical for students and especially for working individuals participating in distance learning programs or MOOCs in general, that classes are recorded and available online after class. This option allows for students who have commitments outside the classroom to miss a live meeting of the class and to view the recording to progress and catch up, to replay complex content, or to review the recordings before a major assignment or an exam.

CARIN not only records the online lectures but also has a publishing feature, a user-friendly GUI where the recordings can be searched in a simple or advanced mode, downloaded, forwarded or shared. Alternatively it integrates with 3rd party solutions like Kaltura.

At TC&C we strive to support our Clients in accommodating to the most recent scenarios and providing seamless operation regardless of the circumstances.