Dear Visitor,
I warmly welcome you to TC&C's website. Please, let me introduce our company briefly.
If you are interested in further details, please, contact us at This email address is being protected from spambots. You need JavaScript enabled to view it.!
Sincerely yours,
Csaba Juhász, PhD
Chief Executive Officer
Innovation and Service Excellence
30+ Years of Experience
Since it was founded in 1992, TC&C has achieved a remarkable reputation in the telecommunication software development and the computer telephony integration areas. TC&C is recognized as an innovator and expert of solutions providing compliance and integration for unified communications and contact center systems.
The international team has many years of combined research and development, design and implementation expertise in the areas of software engineering, telecommunications and networking.
Focused on unified communications
TC&C is focused on innovation for unified communications. Its goal is to introduce new, critical concepts like the business flexibility that can only be cost-effectively addressed through an IP-based solution. IP telephony systems and contact centers are next-generation communication solutions. TC&C entered this market for one simple reason: to help its customers to gain a competitive advantage.
TC&C continues to expand its collaboration with leading technology vendors: it is a Select Developer and Premier Integrator partner of Cisco Systems and a regional distributor of British Telecom's Trading & Command business unit.
World-wide presence and programs to provide excellent services
TC&C's headquarters and R&D center are located in Budapest, Hungary, but the company is rapidly expanding internationally. It currently operates in more than fifty countries on five continents and has regional offices in the United States, Great Britain, Ireland, United Arab Emirates and Australia. Through this solid infrastructure, it provides outstanding service to both partners and customers.
The TC&C Valued Partner Program gives reseller and implementation partners direct access to TC&C’s resources to shorten the sales cycle and improve competitiveness.
TC&C clients in the banking, insurance, energy, government, retail and service industries enjoy excellent product support that is available 24/7.
To provide the prospective customers an even more assuring buying experience TC&C introduced its Reference Customer Program.
Our Mission:
to develop high quality, customized and reliable, software solutions for unified communications and contact center solutions around the world.
Innovative products for collaboration and compliance
CARIN™ – The award winning call recording system
CARIN is designed from the ground up to meet demanding requirements of a wide range of industries such as banking, insurance, government, IP telephony service provider and specialized customer contact centers. CARIN is optimized for multi-site operation, characterized by high performance, video call and TelePresence session recording capability, enterprise management and security features; thereby providing a truly high-end solution at a competitive price. For major versions of the Cisco Unified Communication Manager, TC&C’s recording suite has passed the comprehensive Cisco Compatible certification test. Learn more
ccInfo™ – The flexible and powerful wallboard application for Cisco UCCx platform
ccInfo empowers contact center agents/ supervisors by providing real-time statistics and automated alerts on call volume and handling. ccInfo can greatly improve service quality and performance of any contact center. Learn more
CASpro™ – The professional call accounting system
The CASpro product family provides call accounting and billing functions for IP based and legacy PBX systems as well as for VoIP gateways. CASpro’s Enterprise and Service Provider Edition has been specifically developed for networked telecommunication systems with components at many locations, even from different vendors (multi-site and multi-vendor support). Learn more
ccConn™ – The connector for SAP CRM and Cisco Unified Contact Center Express
ccConn boosts call center agent productivity by creating a single user interface environment within SAP CRM, ensuring seamless data flow to/from the IVR, and data context transfer with the calls. ccConn allows full call control from SAP CRM as well as from the agent’s IP Phone.
The SAP Integration and Certification Center has certified that ccConn 5.0 integrates with SAP CRM. Learn more
An ISO-driven Company
TC&C proudly holds ISO 9001:2015 and ISO 27001:2014 certifications, accredited by European-Cert, a testament to our unwavering commitment to quality and information security. Learn more
Awards
TC&C and its products have been honored many times with awards from Cisco Systems, the most recent ones being:
- Cisco Eco System Partner of the Year
- CIPTUG President’s Technology Award
- Cisco Innovation Award of the Year
- Cisco Solutions Partner of the Year
- Cisco Navigator Innovation Award, two times
