Currently, CARIN can transcribe calls in several languages, including Hungarian, using built-in AI models. In addition, sentiment analysis is also available, which can detect sentiment changes within a call, as well as provide an overall assessment of the sentiment of the call. This data can later be searched and filtered in the CARIN interface or accessed via API.

We are thrilled to announce that CARIN is now fully integrated to supercharge Webex Contact Center infrastructures with our cutting-edge AI-powered analytic features!

TC&C has been certified as an Advanced Collaboration Architecture Specialized partner of Cisco.
In recognition of this accomplishment, TC&C will be identified as holding the Cisco Advanced Collaboration Architecture Specialization in the Cisco Partner Locator.

TC&C has achieved the Cisco Networking Specialization.

Our company has proven they can provide sophisticated, value-added Cisco solutions through their in-depth sales capabilities, technology skills and service offerings.
In recognition of this accomplishment, TC&C will be identified as holding the Cisco Networking Specialization in the Cisco Partner Locator.

TC&C LTD. has been certified as a Cisco Premier Integrator.

Our company has met all personnel, specialization, support requirements and has demonstrated that it is qualified to sell, install and support Cisco solutions.
In recognition of this accomplishment, TC&C will be identified as a Cisco Premier Integrator in the Cisco Partner Locator.

By achieving this designation, TC&C has again proven the ability to provide sophisticated, value-added Cisco solutions for a variety of industries globally.
The current certification of TC&C as a Select Developer is valid until July 7, 2025.

A long-standing customer demand has been met as TC&C has made its CARIN 11 AI-powered compliance recorder available to Microsoft Teams users on Microsoft AppSource and Azure Marketplace.

We are proud to announce that CARIN has been tested and verified by BT as a compatible recording solution. The official BT Compatible status guarantees a quality that customers using BT equipment and CARIN Unified Communications Recording Solution are able to protect their investment and are able to leverage full functionality of the BT platform with our recording system.

At the end of the Call & Contact Centre Expo UK, Bose audio sunglasses were raffled off among the participants of our "Be a Deepfake Investigator" game. The game was not only a fun activity, but also successfully highlighted the need for a solution that can automatically detect deepfakes, such as the CARIN Deepfake Guard.

29-30 November, 2023 TC&C is at the Call and Contact Centre Expo in London.

Visit us at booth CC-N40 at CCCEXPO to get the latest update on our products, meet us in person and win Bose Audio Sunglasses.

TC&C has been certified as a Premier Integrator partner of Cisco in Hungary.

TC&C has been certified as a Collaboration SaaS Specialized partner of Cisco in Hungary.

TC&C has been certified as a Select Developer partner of Cisco in Hungary.

TC&C has been certified as an Advanced Collaboration Architecture Specialized partner of Cisco.

TC&C has been certified as a Networking Specialized partner of Cisco.

The release of CARIN 11 is right around the corner, equipped with enhanced and new features, such as: Recording of Microsoft Teams

CARIN supports recording all types of MS Teams media, so that you can take MS Teams video conferencing and training to a professional and compliant level.

Get the latest version of our powerful wallboard application, ccInfo, to visualize real-time statistics on an enhanced level and better contact center processes.

ccTimer is a web-based working time managing and scheduling software and is now enhanced to seamlessly integrate with modern contact center software, devices and technologies. Download it for free now.

The CARIN system is optimized for single and multi-site companies and due to its scalability, it can be the right solution for small businesses and large enterprises as well. A good example of how well our recording solution performs for big firms is that CIN, the biggest paint manufacturer of the Iberian Peninsula chose CARIN.

Healthcare organizations fell into a special category when it comes to compliance recording. Centro Hospitalar de Lisboa Ocidental have recently implemented the CARIN recording suite to ensure the protection of their clients personal data.

The list of CARIN users is expanded by the Critical Infrastructure and Coastal Protection Authority of Abu Dhabi. The CARIN system is constantly being developed with the intention to provide total compliance for our customers, even if they are from the field of state security.

Ramadan is here and we at TC&C would like to express our best wishes to the Muslim community all around the world.

Did you know, that the enhanced security features of CARIN, such as the Terror Alert functionality, point beyond basic compliance requirements and contribute to effective data management as well.

The CARIN Storage Space Calculator is here to help you while planning your contact center.

The past 30 years have not only been about work and professionalism, but also about sharing non-professional moments together, outside of work. It is those moments that have created the strong team that we are today. We would like to extend a heartfelt thank you to all of our employees, past and present, for their hard work and dedication. Here's to many more years of success together.