Introducing CARIN’s AI-Powered Features: Elevate Compliance and Customer Experience

Explore how CARIN’s latest advancements, including the new Deepfake Guard, can protect, analyze, and optimize your operations.


In today’s digital landscape, deepfake technologies pose a significant threat to businesses, particularly in contact centers, BFSI (Banking, Financial Services, and Insurance), and government operations. CARIN’s latest feature, Deepfake Guard, leverages cutting-edge artificial intelligence to help organizations detect and mitigate these threats in real time.

Integrated seamlessly into the CARIN Compliance Recorder (v11.5), Deepfake Guard scores ongoing calls with the probability of the caller being a deepfake, helping your organization:

  • Enhance Compliance: Protect sensitive data and maintain adherence to regulatory requirements.
  • Bolster Security: Detect fraudulent callers impersonating customers or employees using AI-generated voices.
  • Build Trust: Provide customers with confidence in the integrity of their interactions.

With Deepfake Guard, you can stay one step ahead of cybercriminals and preserve your organization’s reputation and security.

Explore Other AI-Powered Features of CARIN

CARIN is not just about compliance recording—it is an AI-powered platform designed to transform how organizations manage, analyze, and improve their operations. Here are the additional advanced features CARIN offers:

Transcription

Automatically transcribe calls with high accuracy. Save time and effort by converting audio to text in real-time or post-call. This feature is ideal for compliance teams and customer experience professionals who need searchable records.

Translation to Over 50 Languages

Reach a global audience effortlessly with CARIN’s real-time translation capabilities. Convert calls and conversations into more than 50 languages, enabling your organization to serve diverse customer bases effectively.

Sentiment Analysis

Understand customer emotions during interactions with CARIN’s sentiment analysis feature. Detect dissatisfaction, confusion, or urgency to empower your agents and deliver superior customer experiences.

Anomaly Detection

Identify unusual patterns or suspicious behaviors within calls with AI-driven anomaly detection. From detecting compliance violations to uncovering fraud attempts, this feature keeps your operations secure and optimized.

Why CARIN Is Your Trusted Partner

CARIN’s advanced compliance recording platform is trusted by organizations in the contact center, BFSI, and government sectors. With the new Deepfake Guard feature and other AI-powered capabilities, CARIN helps businesses overcome modern challenges and improve operations at scale.

Whether you’re a compliance officer protecting your organization against regulatory risks, a customer experience leader striving for exceptional service, or a government entity ensuring data integrity, CARIN offers tailored solutions to meet your needs.

Discover CARIN's AI-Powered Future

Ready to explore CARIN’s new Deepfake Guard feature and other cutting-edge capabilities?

Contact us to schedule a demo or learn more about how CARIN can transform your compliance and customer experience efforts.