Currently, CARIN can transcribe calls in several languages, including Hungarian, using built-in AI models. In addition, sentiment analysis is also available, which can detect sentiment changes within a call, as well as provide an overall assessment of the sentiment of the call. This data can later be searched and filtered in the CARIN interface or accessed via API.
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46. title::
CARIN - Compliance Recording and Analyzing for Unified Collaboration- CARIN - Compliance Recording and Analyzing for Unified Collaboration
- Compliance Recording
- Unified Collaboration Recording Powered by AI
- LectureCorder
- Powering Branch Recording
- Intelligent Recording for Converging Trading Floors
- Microsoft Teams Recording
- Cisco TelePresence Recording
- Video Call and Conference Recording
- Customer Retention and Quality Assurance with Speech Analytics
- Call Recording for Multi Tenant and Hosted Environments
46. title::
ccInfo - Contact Center Performance Visualization, Wallboard Application46. title::
ccConn (CISconn) - Contact Center Integration, SAP CRM Connector46. title::
CASpro - Controlling Telecommunication Costs with Call Accounting System46. title::
ccTimer - Managing and scheduling Cisco UCCX IVR application parameters46. title::
ccDialer - The automatic dialer for Cisco UCCX & UCCE
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