TC&C deploys CARIN Express call recording system for ISC Hungary, a subsidiary of IBM Hungary. ISC Hungary is an IT outsoucring company, which deployed a Cisco CallManager Express to handle help desk contacts. The deployment will include a special CARIN feature, which enables the contact center to route voice mail calls to CARIN system and record them as usual calls. In this way voice mail messages are kept and can be searched or played back in the same system (there is no need to use separated system for call recording and voice mail in the contact center).