ProcreditBank Bulgaria has implemented CARIN Express edition to record all phone interactions in the new Cisco IP Contact Center. The installation and configuration was managed by Paraflow, Bulgarian partner of TC&C.
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46. title::
CARIN - Compliance Recording and Analyzing for Unified Collaboration- CARIN - Compliance Recording and Analyzing for Unified Collaboration
- Compliance Recording
- Deepfake Guard
- Unified Collaboration Recording Powered by AI
- Microsoft Teams Recording
- LectureCorder
- Powering Branch Recording
- Intelligent Recording for Converging Trading Floors
- Cisco TelePresence Recording
- Video Call and Conference Recording
- Customer Retention and Quality Assurance with Speech Analytics
- Call Recording for Multi Tenant and Hosted Environments
46. title::
ccInfo - Contact Center Performance Visualization, Wallboard Application46. title::
ccConn (CISconn) - Contact Center Integration, SAP CRM Connector46. title::
CASpro - Controlling Telecommunication Costs with Call Accounting System46. title::
ccTimer - Managing and scheduling Cisco UCCX IVR application parameters46. title::
ccDialer - The automatic dialer for Cisco UCCX & UCCE
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