TC&C deploys Cisco Unified Contact Center solution to Erste Bank. Erste Bank is Central Europe's foremost financial services group. It provides banking, investment, loans and insurance services, and focus on consumers and small to medium-sized companies.
It operates successfully in the fastest growing economies in the region, aiming to provide its 15.2 million customers with a high standard of personal service and a comprehensive range of financial products.
Save the date: June 2-6, 2024 and join us at this year's Cisco Live in Las Vegas to celebrate 35 years of education, inspiration, and fun! Sign up to be...
Save the date: April 24th & 25th 2024, so we can meet at Call and Contact Center Expo, the leading event for contact center professionals. Order your tickets here.
Let’s come together in Amsterdam on February 5-9, 2024 to gain knowledge, cultivate a vision, build community, share experiences, and explore the possibilities of IT. Register for the ultimate...
“Your system is reliable and user-friendly. It fits in really well to the rest of our IT infrastructure, simplified maintenance provides increased recording stability.”
Swedish National Debt Office (Sweden)
“TC&C recommended the integration of our CARIN Call Recording System with Cisco Jabber and cell phones. Our co-workers were able to switch to using the new system without any difficulties...
Read more...”
Zéno Daume
Head of IT Operation, Erste Bank, Hungary
“I'm glad to see your steady progress. You are a joy to work with.”
Justin Hodgson
Cisco Systems (United States)
“I have been extremely impressed with TC&C's support for our online and distance learning programs and services.”
Dr. Miguel Ramlatchan, Old Dominion University
Assistant Vice President
“With this solution, we can fulfill our legal obligation, as the recording of each call is provided by TC&C's product, the CARIN voice recording system.
Read more...”
Zsolt Márvány
Head of Treasury FX Sales, CIB Bank, Hungary
“We are convinced that CARIN is the solution that we were waiting and expecting in our company as we had so many problems with other worldwide vendors.”
Jean-Pierre Ceccacci
Department Manager, Professional and Hardware Services, Telindus, Luxembourg
“Your help and level of support provided is really remarkable and much appreciated.”
Ibrahim Dwidar
Head of IT Development, Fuse Technologies, London
“Thank you for all your hard work. I am always impressed by the ability of your company to deliver upon our needs.”
Jason Silverstein
Senior Engineer and Project Manager, ODU