OTP Group, one of the leading banking groups in Central and Eastern Europe extended it’s cooperation with TC&C again this year. OTP Bank has implemented the CARIN Recording System into their contact center operation for several years now and we are pleased to see this collaboration proceed.
In consideration of the ever growing technical innovations and challenges in the financial sector the OTP Bank Group has not only decided on upgrading their system with the latest version of our sophisticated recording solution but also to implement video recording as well to enhance their services and to up their interval telecommuting environment.
We at TC&C are very proud to have been chosen by OTP Bank again.
